Privacy Policy

1. Who We Are

Binary Scripters ("we", "our", "us") is a software development agency that provides web development, mobile app development, AI solutions, WordPress development, and UI/UX design services.

Our website is located at https://binaryscripters.co.uk. We are the data controller for personal information collected through this website and our services.

For any privacy-related questions, contact our Data Protection contact at: privacy@binaryscripters.co.uk.

2. What Data We Collect

2.1 Information You Provide Directly

When you use our contact form, request a quote, or communicate with us, we collect:

• Full name
• Email address
• Company name (optional)
• Phone number (if provided)
• Project details and messages you send us
• Budget range (if selected)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location (country/city level)
• Browser type, version, and operating system
• Pages visited, time spent, and navigation paths
• Referring website or source
• Device type (desktop, mobile, tablet)

2.3 Information from Business Relationships

If you become a client, we additionally process:

• Billing name and address
• Payment information (processed securely via third-party providers — we do not store card details)
• Project files, credentials, and assets you share with us
• Communication records (emails, messages)

3. How We Use Your Data

We use the data we collect for the following purposes:

We do not sell your personal data to any third party. Ever.

4. Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so:

• Contractual necessity — processing required to fulfil our services to you
• Legitimate interests — responding to enquiries, improving our website, fraud prevention
• Legal obligation — tax records, accounting requirements
• Consent — marketing emails (you can withdraw consent at any time)

5. Cookies

Our website uses cookies — small text files stored on your device. We use the following categories:

• Essential cookies — required for the website to function correctly. Cannot be disabled.
• Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics). Only set with your consent.
• Preference cookies — remember your settings (e.g. dark mode).

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

6. Third-Party Services

We use carefully selected third-party services to operate our business. Each has their own privacy policy:

• Google Analytics — website usage analytics
• Stripe / PayPal — payment processing (we never see your card details)
• Notion / Linear — project management (client data shared only as needed)
• Google Workspace — email and document collaboration
• Vercel / AWS — website and application hosting

We only share data with third parties to the extent necessary to deliver our services and only with parties who maintain adequate data protection standards.

7. Data Retention

We retain your personal data for as long as necessary:

• Enquiry data — 12 months if no contract is signed
• Client project data — 7 years (accounting and legal requirement)
• Marketing consent records — until you withdraw consent
• Website analytics — 26 months (Google Analytics default)

After the retention period, data is securely deleted or anonymised.

8. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — for any processing based on consent

To exercise any of these rights, email us at privacy@binaryscripters.co.uk. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

You also have the right to lodge a complaint with your local data protection authority if you believe we are processing your data unlawfully.

9. Data Security

We take data security seriously and implement appropriate technical and organisational measures, including:

• HTTPS encryption for all data in transit
• Access controls — only authorised team members can access client data
• Secure, encrypted cloud storage
• Regular security audits and dependency updates
• Two-factor authentication on all internal systems

Despite our best efforts, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately at privacy@binaryscripters.co.uk.

10. International Transfers

Our team may be located in various countries. If your data is transferred outside your home country, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) approved by the relevant data protection authorities.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting a notice on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: